Shipping Policy
Ramoris Global LLP is committed to delivering premium-quality natural ingredients safely and efficiently to customers worldwide. Our shipping process is designed to ensure timely dispatch, secure packaging, and compliance with international export standards.
Global Shipping
We export our products to customers across multiple international markets through reliable logistics partners. Shipping methods are selected based on destination, order volume, and customer requirements.
Order Processing
Orders are processed after quotation approval, payment confirmation (where applicable), and completion of all required export documentation. Processing time may vary depending on product availability and production schedules.
Packaging Standards
All products are packed using export-grade packaging designed to preserve freshness, protect product quality, and ensure safe transportation during international transit.
Shipping Documentation
Depending on customer requirements and destination country, we provide the necessary export documentation, including commercial invoices, packing lists, certificates, and other shipping documents where applicable.
Delivery Time
Estimated delivery schedules vary according to destination country, shipping method, customs clearance procedures, and local transportation conditions. Delivery timelines provided during quotation are estimates only.
Customs & Import Duties
Buyers are responsible for complying with their country's import regulations and for any customs duties, taxes, inspections, or additional charges imposed by local authorities unless otherwise agreed in writing.
Shipment Tracking
Where available, shipment tracking information will be shared after dispatch, allowing customers to monitor the progress of their international shipments.
Damaged Shipments
Customers should inspect shipments immediately upon delivery. Any visible damage, shortages, or discrepancies should be reported to Ramoris Global LLP and the respective logistics provider as soon as possible.
Important Shipping Notice
Shipping schedules may occasionally be affected by factors beyond our control, including customs inspections, port congestion, weather conditions, transportation disruptions, regulatory changes, or force majeure events. Ramoris Global LLP works closely with trusted logistics partners to minimize delays and keep customers informed throughout the shipping process.